Revised Retail Store Protocols (COVID)

Dear Valued Customer,

WE ARE OPEN! 

Tuesdays to Saturdays : 11 am to 3 pm.
A unique, personalized experience of one-on-one shopping that is totally relaxed and stress free.
By appointment ONLY for one-on-one shopping.  Please call Meena at 301-219-7808 or email: ibhana1@gmail.com to schedule a private shopping time. 

 

REOPENING GUIDELINES FOR IBHANA CREATIONS

Revised Store Protocols

  • Social Distancing: No more than 5 customers to be allowed to shop/enter the store at a time.
  • All employees and customers are required to maintain physical distance (greater than 6’) wherever possible. We utilize markings and signage to guide both employees and customers.
  • Employees and customers are required to wear face coverings/masks while in our business.
  • All employees received training based on CDC COVID-19 guidance appropriate to our retail business before reopening.
  • Our business uses approved disinfectants to clean our spaces daily. We also use disinfectants to wipe down high-contact surfaces at least every 2 hours while staff or customers are present.
  • Our business will review and implement new CDC, Maryland Department of Health, and Montgomery County Department of Health & Human Services guidelines as they are received.

Cleaning and disinfecting guidelines

  • Daily routine cleaning with soap and water of all counter tops, floors, doors and door handles before opening the store.
  • Reclean check-out counter top and front door/handle every two hours.
  • Employees to wash hands with soap and water every hour.
  • Hand sanitizer placed at convenient location at check out and employee table in the back room.

Employee training and guidelines

  • All employees to certify daily that they are healthy and fever free. 
  • Employees not to come to work, if they are unwell until certified by their medical provider once they are cleared.
  • Employees will be entitled to paid sick leave in the event they are unwell as per federal and state guidelines applicable to our business.

Fitting Room Protocol

  • Every evening before leaving, all three fitting rooms to be vacuumed. 
  • Every morning, sanitize the mirrors and clothes hooks with disinfectant.  Re-disinfect before and after each use by a customer.
  • Customers requested to leave garments not to be purchased in the fitting rooms and bring items for purchase to the check-out desk.  
  • All garments left in the fitting room to be set aside and steamed before being returned to the racks.
Check-out
  • Contactless credit card payment POS system now available
  • Customers can shop in-store, but online/curbside pick up, or online/phone orders and provide cc information on the phone and request curbside pick-up or mailing service.

Parking

  • There is free parking in front of the store. We are located between Walgreens and Acu Spa.


Thank you for your patronage and support through this difficult time.

Best,

Meena Tharmaratnam
IBHANA CREATIONS
Potomac Woods Plaza
1079 Seven Locks Road
Rockville, MD 20854
Phone: 301-424-0906
Email: ibhana1@gmail.com